Privacy policy

Last updated: February 12, 2025

PRIVACY POLICY

This Privacy Policy describes how Your Self-Care Station (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.yourselfcarestation.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully to understand how we handle your information.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. The updated version will be posted on our Site, with the "Last updated" date revised accordingly.

INFORMATION WE COLLECT

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Information You Provide Directly

  • Contact Information: Name, address, phone number, and email address.
  • Order Details: Billing and shipping information, payment confirmation, and purchase history.
  • Account Information: Username, password, and security questions (if applicable).
  • Customer Support: Any information shared when contacting us for assistance.

 Information Collected Automatically

  • Usage Data: Device type, browser information, IP address, and pages visited.
  • Cookies and Tracking Technologies: Data collected via cookies or similar tools to enhance your experience and enable site functionality.

Note: You can manage cookie preferences in your browser settings. Disabling cookies may impact some Site features.

Information From Third Parties

We may receive additional data from:

  • Shopify: To power our store and manage orders.
  • Payment Processors: To handle payment transactions securely.
  • Advertising Partners: For analytics and marketing purposes.

 HOW WE USE YOUR INFORMATION

We use the information collected for the following purposes:

  • Providing Services: Fulfilling orders, processing payments, and delivering products.
  • Marketing: Sending promotional offers (with your consent, where required).
  • Customer Support: Resolving issues and responding to inquiries.
  • Site Optimisation: Improving our website and user experience.
  • Security and Fraud Prevention: Detecting and preventing fraudulent activities.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies to:

  • Save user preferences
  • Conduct analytics
  • Tailor advertising to your interests

For information on Shopify's cookies, see the Shopify Cookie Policy.

You can opt out of interest-based advertising via:

  • Google Ads Settings
  • Facebook Ad Preferences
  • Digital Advertising Alliance Opt-Out

DISCLOSURE OF PERSONAL INFORMATION

We may share your information under the following circumstances:

  • Service Providers: With vendors assisting in payment processing, order fulfillment, and analytics.
  • Legal Compliance: To comply with legal obligations or protect our rights.
  • Business Partners: For marketing or operational purposes.

We do not "sell" personal information as defined under applicable laws.

YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights regarding your data:

  • Access: Request a copy of your personal information.
  • Deletion: Request deletion of your data.
  • Correction: Update inaccurate or incomplete information.
  • Portability: Receive data in a structured, portable format.
  • Opt-Out: Opt out of targeted advertising or data sharing.
  • Withdraw Consent: Revoke consent for data processing where applicable.

To exercise these rights, please contact us at info@yourselfcarestation.com

Verification of your identity may be required.

DATA SECURITY AND RETENTION

We implement industry-standard security measures to protect your data. However, no system is entirely secure. Avoid sharing sensitive data through unsecured channels.

We retain personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

INTERNATIONAL DATA TRANSFERS

Your data may be processed in countries outside your location, including regions with different privacy laws.

For transfers from Europe, we rely on Standard Contractual Clauses or similar agreements to ensure adequate data protection.

CHILDREN’S PRIVACY

Our Site is not intended for children under the age of 13. We do not knowingly collect data from children. If you believe a child has provided us to request deletion.

CONTACT

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at info@yourselfcarestation.com